Help

Shipping & Returns

Where we ship, what shipping costs, when to expect your tools, and free returns within 30 days.

Where we ship

We currently ship to addresses in the United States.

What shipping costs

  • Free shipping on orders of $30 or more.
  • $5.95 flat rate on orders under $30.

When your order arrives

Every product page shows an estimated delivery window for US addresses, and checkout shows the estimate for your order. Delivery dates are estimates, not guarantees. If your order includes several tools, they may arrive in separate packages.

We email you updates (and text, if you choose) as your order moves.

Free 30-day returns

Not the right tool? You can return it within 30 days of delivery, and return shipping is free.

  1. Email [email protected] with your order number and the item you would like to return.
  2. We will send you return instructions. Return shipping is on us.
  3. Once your return arrives, we refund your original payment method.

Damaged or wrong items

If an order arrives damaged or is not what you ordered, email [email protected] with your order number and a photo. We will make it right, at no cost to you.

Your rights under applicable consumer law remain in place. See our Terms and Conditions for details.

Questions

Visit the FAQ or contact us. We are happy to help before or after you order.

Rewards

Studio punch card

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Mud Mercantile support

How can we help?

Send us a question about your order. You can also email [email protected].

We will use your email only to reply about this request.

November 2026 Promotion

Make more this November.

There’s a 10% code here with your name on it.